Frequently Asked Questions (FAQs)
Getting Started
Am I eligible for a loan?
To be eligible to apply for a loan through Payday24/7, your age should be at least 18 years; you should be a Canadian citizen or permanent resident, having a valid Canadian bank account. Additionally, you must have a stable income source from regular employment or benefits.
Will my credit be checked when I apply?
Yes- it is compulsory for every reputable lender to check the credit score of every applicant before approving a loan. The good news is that our payday lenders skip the traditional credit checks and only perform soft credit checks, which won't impact your credit rating. If you earn a stable income source and can repay, you could qualify for a loan even with a low credit score.
Application Process
How can I apply?
All the loan applications through Payday24/7 will be received and processed online. To apply, you must complete an online application form with your essential personal, income, and banking details. The application process is fast and available 24 hours and seven days a week.
How much time does the loan application take to complete?
We are 100% operated online, meaning you can apply with us within a few minutes. Our application form is simple and easy to understand; applicants usually finish it in 2-3 minutes.
Will I need to send extra paperwork?
The application is usually 100% online, and the paperwork is unnecessary. However, if they ask you to send extra information in any rare cases, then you can email them your required documents.
How do I sign my loan contract?
When you receive your loan contract in your email, you'll be directed to a secure page to accept it by electronically signing it.
Do I need to provide a reason for my loan application?
It is totally upon your wish to provide a reason for your loan application. However, we advise you to apply for a loan only when all your other sources of financing are exhausted and always borrow what you can afford to repay.
Where can I receive my money?
Once your loan is approved, lender cash will be disbursed immediately into your provided bank account via EFT or Interac e-Transfer®.
When will I get the money?
Typically, lenders send the money on the same day of loan approval. We use the e-Transfer payment method that allows you to get funded within 5 minutes. Cash reflection on your bank account depends upon your bank clearance.
Can I apply for payday loans on weekends?
Yes, our payday loans are available 24 hours a day, seven days a week, including holidays. It means you can apply for payday loans on weekends, and if approved, your lender will deposit the money to your bank account no matter what day and time it will be.
Policies and complaints
How can I make a complaint?
Payday24/7 is always working hard to improve our services and try to satisfy its customers; if you want to share any feedback or have a complaint, please contact us.
Where can I check your policy?
We are always practicing responsible lending with complete honesty. You can check our Policy pages for more details.
If I have any problem, where I contact?
Please get in touch with us at 1800 2636 414 or customercare@payday247.ca for quick assistance. Our team always tries to resolve your issues within 24 hours.
Applying won't affect your credit score
How it works
Disclaimer: It works smoothly!
Apply Online
Our entire application process is entirely online. Just fill out our simple and short form with your details, and be ready to get your loan offer.
Get instant decision
After that, our lenders review your loan application. If approved, sign your loan offer electronically and move closer to your funds.
Receive funds
Once you accept your loan offer, funds will be directly deposited in your bank account by e-transfer within 2 or 5 minutes. Our payday loans are fast, hassle-free, and 24/7 available.